1. Introduction
These Terms of Service ("Terms") apply to the websites, products, applications, services and tools (collectively "Services") provided by Syntaximos and its affiliated entities ("Syntaximos," "we," "our," or "us"). By using our Services, you agree to be bound by these Terms. If you do not agree, do not access or use our Services. We may periodically make changes to these Terms and it is your responsibility to review them for updates.
2. Our Services
Syntaximos provides browser extensions, software products, and other IT/developer services. Our Services are offered subject to your acceptance without modification of these Terms. We may update, enhance, suspend, discontinue or otherwise modify our Services at any time and without notice.
3. Personal Data We Collect
In providing our Services, we may collect personal identification information such as your full name, e-mail address, phone number, mailing address, credit card/payment details and other data. We also may track information provided to us by your browser or device when you access and engage with our Services. This may include IP address, device ID, cookie data, location information and information about your activity using the Services. We collect this data to provide you support, bill you for services, improve our offerings and customize content.
4. Legal Basis and Use of Personal Data
We only process your personal data where we have a lawful basis for doing so, such as:
- Performing a contract with you (e.g. to provide the Services)
- Pursuing our legitimate interests (e.g. to analyze how our Services are used)
- Complying with a legal obligation
- If you have consented
We use your data to:
- Provide, operate, maintain and improve our Services
- Establish and maintain your user profile and account
- Process your financial information and payments for our Services
- Communicate with you about our Services
- Understand usage trends and preferences to customize content and features
- Develop new products and services
- Enforce our Terms and policies
- Comply with applicable laws and regulations
- For other purposes disclosed at the time you provide your data or otherwise with your consent
5. Sharing and Disclosure of Personal Data
We do not sell, share, rent or trade your personal data with third parties for their promotional purposes. We may share your data with vendors providing services on our behalf with appropriate data protection and security measures. This may include payment processors, web analytics, email distribution and monitoring services, customer support providers and more.
We may also disclose your data if required by law, subpoenas, court orders or legal process requirements. This may include disclosures to law enforcement agencies.
6. Your Rights Over Personal Data
As a user, you may:
- Access your personal data
- Request correction or deletion of inaccurate data
- Restrict or object to certain processing
- Revoke your consent where we rely on it to process your data
- Receive your personal data to transfer to another service provider
- Lodge a complaint with the appropriate data protection authority
To make privacy requests, please submit an e-mail to support@syntaximos.com.
7. Data Retention
We retain your personal data only as reasonably required for the purposes explained in these Terms or as required by law. We will retain your information as long as your account is considered active. If you close your account, we will delete data from active systems within 30 days. Data may continue to persist in backup systems for limited periods.
8. Cookies and Tracking Technologies
We utilize cookies, web beacons, pixels and similar technologies to provide and support our Services. This allows us to offer customized experiences, analyze our traffic, monitor performance, improve our Services and show relevant advertising. You can disable cookies through your browser but our Services may then fail to function properly.
9. Data Security
We employ organizational, technical and physical safeguards to help protect the security and integrity of your personal data. This includes encryption, limiting access to authorized personnel on a need-to-know basis, strict policy controls and established incident response plans. While we work to protect your data, no technology solution can ever be 100% secure.
10. International Data Transfers
We are headquartered in the United States. Personal data you provide may be transferred to and stored by our affiliated entities in the U.S. for processing consistent with these Terms. U.S. privacy laws may not be as stringent as those in your jurisdiction.
11. Changes to These Terms
We may update these Terms from time to time. If changes are significant, we may notify you through our Services or by email. Your continued use of our Services constitutes acceptance of revised Terms.
12. Contact Us
Get in touch if you have any questions or concerns about our privacy practices by emailing us at support@syntaximos.com. Please include "Privacy" in the subject line.